Originals: I cannot offer returns or exchanges on any paper prints, canvas art, original paper art or accessories.

Damaged Items: If your parcel and product has been damaged in the post and the print, original art or item has been damaged, please contact me within 5 days of receiving the item or items, and I will make a claim with the relevant courier.

UK Shipping: I send all original art, 2nd class tracked with Royal Mail. My process times are usually within 1-3 business days.

International Shipping: I send all original art internally with Royal Mail. Orders are tracked and I usually process them within 1-3 business days. There is a flat fee of £12 per international item due to the cost of the tracked service from the UK, along with tax tariffs and handling fees. Some countries may require customers to pay import taxes, please understand I don’t have control or responsibility over these.

For all orders: Items are generally shipped and packaged individually so there is a postage cost per item. I package items individually to keep products in as good quality as possible during transit.

Finally: I am not responsible for delays caused by shipping carriers and unfortunately cannot refund the postage cost for mailing.