Shipping Info

I use a variety of dropship fulfilment services for various ranges and products. Below is some information regarding these services.

Each service naturally has it's own processing times and return policies. I have done my best to give you all the information needed below but if there's anything further you might want to know then please contact me here.

I will always do my best to help you with your order and find a resolution with suppliers.

I am not responsible for delays caused by shipping carriers and unfortunately cannot refund the postage cost for mailing.

Good Mood Prints
For all print-to-order fine art posters and canvases, I use Good Mood Prints. They are a UK-based wall art and fine art print platform that connects emerging independent artists with global audiences. To find out more about their delivery terms please visit here.

For all original art products... I hold, ship and fulfil these items myself. Some policies are outlined below.

  • Originals: I cannot offer returns or exchanges on any paper prints, canvas art, original paper art or accessories.

  • Damaged Items: If your parcel and product has been damaged in the post and the print, original art or item has been damaged, please contact me within 5 days of receiving the item or items, and I will make a claim with the relevant courier.

  • UK Shipping: I send all original art, 2nd class tracked with Royal Mail. My process times are usually within 1-3 business days.

  • International Shipping: I send all original art internally with Royal Mail. Orders are tracked and I usually process them within 1-3 business days. There is a flat fee of £12 per international item due to the cost of the tracked service from the UK, along with tax tariffs and handling fees. Some countries may require customers to pay import taxes, please understand I don’t have control or responsibility over these.

  • For all orders: Items are generally shipped and packaged individually so there is a postage cost per item. I package items individually to keep products in as good quality as possible during transit.

  • Finally: I am not responsible for delays caused by shipping carriers and unfortunately cannot refund the postage cost for mailing.